Douglas P. Corazza. M.D.
Ernest J. DeLaCruz, M.D.
Vickie B. Hug, M.D.
Savneet K. Chattha, M.D.
Laura N. Hildebrant, D.O.
Christine L. DeLuca, NP-C
Our physicians are all board certified.

Princeton
609-921-6410
Hillsborough
908-904-0920

Policies

Prescription refills: Before calling our office for a refill, please check with your pharmacy if any refills are present. For proper medical care, patients MUST be seen within 6 months to obtain a refill. If your insurance company requests a 3 month mail in order, please allow ample time for the order to be received through the mail. The patient is responsible to mail in the prescription. The office staff will make every effort to refill a prescription on the same day it was requested. Always check with your pharmacy first, before picking up your prescription.

Referrals: Our office staff requests that you give at least seven (7) working days notice to process a referral to a specialist under your managed care plan. (Please ask for our referral form outlining the referral process.)

No Show and Cancellation Fee: A 24-hour cancellation notice is required for all appointments. A fee of $50 will be implemented if required notice is not given.

Medical Records: Written authorization from the patient/parent or guardian must be obtained to release medical records. At least one week’s notice is required to complete your request for medical records. The cost is $1 per page when records are released directly to the patient. There is no charge if records are forwarded directly to a new physician.

Our private pay and non-insured patients will be asked for payment at the time of service. We accept assignment on Medicare patients.

Over the last few years our telephone call volume has increased exponentially. We have hired more staff and improved out telephone system to meet that demand. That having been said, there may be times when the call volume is such that you may be asked to leave a message or be put on hold in order to handle the calls in an orderly and professional manner. Please understand that we will do our best to handle all calls as quickly and efficiently as we can. Any medical emergencies will be handled immediately by calling our emergency number which is 609-683-8894. Thank you for your cooperation.

WE DO NOT PARTICIPATE WITH MEDICAID

PAYMENT IS REQUIRED AT THE TIME SEVICES ARE RENDERED.

A FEE OF $35 WILL BE CHARGED FOR ALL RETURNED CHECKS.

IT IS THE RESPONSIBILITY OF THE PATIENT TO NOTIFY OUR OFFICE OF ANY INSURANCE AND/OR DEMOGRAPHIC CHANGES.

Payment Policy

Because some of our patients have questions regarding patient and insurance responsibility for services rendered, we have been advised to develop this payment policy. Please read it, ask any questions you may have and sign in the space provided. A copy will be provided to you upon request.

1. Insurance. We participate in most insurance plans, including Medicare. Always contact your insurance carrier first to ensure we are a participating provider. If you are insured by a plan we are not contracted with, payment in full is expected at each visit. Knowing your insurance benefits is your responsibility. Please contact your insurance company with questions you have regarding your coverage.

2. Co-payments. All co-payments must be paid at the time of service. This arrangement is part of your contract with your insurance company. Failure on our part to collect co-payments can be considered fraud. Please help us in upholding the law by paying your co-payment at each visit.

3. Non-covered services. Please be aware that some-and perhaps all-of the services you receive may be non-covered or not considered reasonable or necessary by Medicare or other insurers. You must pay for these services at time of service or within 14 days of billing statement.

4. Proof of insurance. We must obtain a copy of a current valid insurance card to provide proof of insurance. If you fail to provide the correct insurance information in a timely manner, you will be responsible for the balance of a claim.

5. Claim submission. We will submit your claims and assist you in any way we reasonably can to get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Your insurance benefit is a contract between you and your insurance company; we are not party to that contract.

6. Coverage changes. If your insurance changes, please notify us before your next visit so we can make the appropriate changes to help you receive your maximum benefits.

7. Non-payment. If your account is over 90 days past due, you will have “past due” sticker on you statement. You will have 10 days to pay your account in full. If your account is over 120 days past due you will receive a CMD notice advising you that if payment is not received your account will be turned over to a collection agency. Partial payments will not be accepted unless otherwise negotiated.